CORONA-INFO. Because of delivery restrictions our delivery methods have changed temporarily.
Delivery by GLS Group to: Bulgary, Estonia, Greece, Ireland, Italy, Lithuania, Malta, Monaco, Portugal, Romania, Spain, Cyprus.
Delivery by Austrian Post: all others.
Shipping costs and partners
We mail through the Austrian Post or GLS, depending on the destination. We calculate a flat shipping rate for each order which covers a portion of shipping and handling costs:
|Austrian Post||€0 to €29.99||€30 to €49.99||over €50|
|GLS Group||€0 to €39.99||€40 to €79.99||over €80|
The delivery time for standard deliveries is 1-3 days within Austria and 6-9 days within the EU. Once your order is ready for shipping we will send you a shipping confirmation via e-mail with a link where you can follow the shipment.
Self-collection of online orders
You can pick up your order at our shop in Vienna.
Ordered products can be returned to us within 14 days. Products that are on clearance cannot be returned.
Please let us know in advance that you would like to return a product.
Refunds will be made in the same manner in which the original payment was made.