Shipping costs and partners
We mail through the Austrian Post. We calculate a flat shipping rate for each order which covers a portion of shipping and handling costs. The shipping rate is calculated based on the order's total value after vouchers and promotions:
|rest of world*||€24.95||€19.95||€14.95||€9.95|
*for "rest of world": free Austrian Post shipping after €250.
European countries served (average working days required for delivery in brackets):
AT(1), BE(5), BG(7), CY(11), CZ(4), DE(3), DK(7), EE(7), EL(7), ES(11), FI(7), FR(5), HR(5), HU(5), IE(11), IT(6), LV(7), LT(7), LU(4), MT(11), NL(5), PL(7), PT(11), RO(11), SI(5), SE(7), SK(5), UK(7).
CH(4*), IS(7*), LI(3*), NO(7, as we are VOEC registered, deliveries to Norway will not be held at customs). *Time at customs not included for CH, IS, and LI.
Only customers in the EU can return products within 14 days of delivery. Please let us know in advance that you would like to return a product.
Refunds will be made in the same manner in which the original payment was made.