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Shipping costs and partners

We mail through the Austrian Post. We calculate a flat shipping rate for each order which covers a portion of shipping and handling costs. The shipping rate is calculated based on the order's total value after vouchers and promotions:

€0
to
€49.99
€50
to
€99.99
€100
to
€149.99
over
€150
Austria €3.95 free free free
EU €11.95 €5.95 free free
non-EU
Europe
€14.95 €9.95 €4.95 free
rest of world* €24.95 €19.95 €14.95 €9.95

*for "rest of world": free Austrian Post shipping after €250.

European countries served (average working days required for delivery in brackets):

EU:
AT(1), BE(5), BG(7), CY(11), CZ(4), DE(3), DK(7), EE(7), EL(7), ES(11), FI(7), FR(5), HR(5), HU(5), IE(11),  IT(6),  LV(7), LT(7), LU(4), MT(11), NL(5), PL(7), PT(11), RO(11), SI(), SE(7), SK(5), UK(7). 

non-EU:
CH(4*), IS(7*), LI(3*), NO(7*). *does not include time at customs


Returns

Customers in the EU can return products within 14 days of delivery.  Products that are on clearance cannot be returned.

Please let us know in advance that you would like to return a product.  

mjs@minijapanshop.eu

Refunds will be made in the same manner in which the original payment was made.